PLEASE DO NOT BOOK A SOFT PLAY SESSION.
SOFT PLAY IS CLOSED UNTIL WE ARE NOTIFIED BY THE GOVERNMENT THAT SOFT PLAYS CAN RE-OPEN.
THANK YOU FOR YOUR UNDERSTANDING!
***PLEASE READ THE FOLLOWING FULLY BEFORE BOOKING***
- CHILDREN MUST BE UNDER 110cm TO USE OUR SOFT PLAY AREA. This is guidance rather than a set rule - it is simply to stop much bigger children from going in and ruining the fun for younger children. If your child is a sensible height and has fun safely, then they are welcome!
- ALL SLOTS ARE 45 MINUTES LONG. This will allow us 15 minutes between each session to clean the area ready for the next session
- PLEASE CHECK IN WITH THE STAFF AT THE COFFEE SHOP TILL UPON YOUR ARRIVAL. YOU MUST BE HERE AND READY TO START THE SESSION ON THE HOUR - IF YOU ARE NOT, AND YOU HAVEN'T MADE US AWARE THAT YOU WILL BE LATE, YOUR SESSION WILL BE MADE FREE FOR WALK INS AFTER 5 MINUTES
- ALL UN-BOOKED SESSIONS WILL BE MADE AVAILABLE TO 'WALK INS'
- PLEASE DO NOT BOOK MORE THAN ONE SESSION IN A ROW AS YOUR BOOKING WILL BE IGNORED. This is to ensure that all children get their chance to enjoy our soft play area
- ONLY CUSTOMERS OF THE COFFEE SHOP MAY USE THE SOFT PLAY - this means each person in the group must purchase food and/or drink from our coffee shop in order to be able to play in the soft play area. This is to ensure that it is fair for all customers and children whilst we are having to operate the area on a limited basis - thank you for your understanding!
- ADULTS GOING IN THE SOFT PLAY COUNT AS PARTICIPANTS - PLEASE BOOK A SLOT FOR ADULTS TOO (PLEASE READ THE NEXT RULE)
- A MAXIMUM OF ONE ADULT PER HOUSEHOLD IS ALLOWED IN THE SOFT PLAY WITH THEIR CHILD/CHILDREN. FOR A GROUP OF CHILDREN FROM DIFFERENT HOUSEHOLDS, MORE THAN ONE ADULT IS ALLOWED IN WITH THE CHILDREN, BUT IT IS STILL LIMITED TO ONLY ONE PER HOUSEHOLD. THIS WILL BE CHECKED ON THE DAY SO AS TO ENSURE THAT IT IS FAIR FOR ALL CUSTOMERS & CHILDREN.
- There is, of course, no limit to the number of adults who can bring the child to our centre and sit & eat/drink in the coffee shop - PLEASE DO NOT BOOK SLOTS FOR ADULTS WHO ARE NOT GOING IN THE ACTUAL SOFT PLAY AREA AS THIS IS NOT NECESSARY AND MEANS THAT SLOTS ARE TAKEN UP AND OTHER CHILDREN MISS OUT!
- ALL CHILDREN AND ADULTS MUST USE THE HAND SANITISER STATION PROVIDED AT THE SOFT PLAY ENTRANCE UPON ENTRY AND EXIT